Jollibee Restaurant Manager

Jollibee Hiranand Group; Parañaque; On-site; PHP 360,000 - 720,000; Full time

Job summary

Jollibee Hiranand Group is seeking a Restaurant Manager for Mega Manila locations to oversee daily operations, supervise staff, and ensure outstanding customer service and quality. You will manage front-of-house and back-of-house activities, monitor inventory, and drive sales through promotions.

The ideal candidate has proven leadership, strong communication, and the ability to thrive in a fast-paced environment, with flexibility to work evenings, weekends, and holidays.

Qualifications

• Experience as a restaurant manager or similar role
• Strong leadership, organizational, and interpersonal skills
• Excellent communication and customer service abilities
• Ability to work in a fast-paced environment and handle pressure
• Knowledge of restaurant management software is a plus
• High school diploma or equivalent; degree in hospitality or business preferred
• Flexibility to work evenings, weekends, and holidays

Responsibilities

• Oversee daily restaurant operations, including front-of-house and back-of-house functions
• Supervise and coordinate staff schedules, training, and performance
• Ensure excellent customer service and resolve customer complaints promptly
• Monitor inventory and place orders for food, beverages, and supplies
• Enforce health and safety regulations and maintain cleanliness standards
• Track restaurant financials including budgets, sales, and profitability
• Implement marketing and promotional campaigns to drive sales
• Collaborate with chefs and kitchen staff to ensure consistent food quality
• Conduct regular staff meetings and performance evaluations

Skills

Leadership

Organizational skills

Interpersonal skills

Communication skills

Customer service

Pressure handling

POS systems

Education

High school diploma or equivalent

Hospitality or business degree preferred

Tools

POS systems

Job description

Key Responsibilities:

• Oversee daily restaurant operations, including front-of-house and back-of-house functions

• Supervise and coordinate staff schedules, training, and performance

• Ensure excellent customer service and resolve customer complaints promptly

• Monitor inventory and place orders for food, beverages, and supplies

• Enforce health and safety regulations and maintain cleanliness standards

• Track restaurant financials including budgets, sales, and profitability

• Implement marketing and promotional campaigns to drive sales

• Collaborate with chefs and kitchen staff to ensure consistent food quality

• Conduct regular staff meetings and performance evaluations

Requirements:

• Proven experience as a restaurant manager or in a similar role

• Strong leadership, organizational, and interpersonal skills

• Excellent communication and customer service abilities

• Ability to work in a fast-paced environment and handle pressure

• Knowledge of restaurant management software is a plus

• High school diploma or equivalent; degree in hospitality or business is preferred

• Flexibility to work evenings, weekends, and holidays

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