Restaurant Host/Hostess: Warm Welcomes & Seamless Seating

Crackerjack Corporation; Pasay; Sur place; PHP 268 000 - 357 000; Plein temps

Résumé du poste

Crackerjack Corporation is a Pasay-based restaurant seeking a friendly Host/Hostess to welcome guests, manage reservations, coordinate seating, and work closely with front-of-house staff to ensure a smooth arrival and an excellent dining experience.

This role requires a high school diploma, 6 months to 1 year of customer service experience, strong communication skills, and a neat, professional appearance. Shift work, including weekends and holidays, is expected.

Qualifications

• Senior High School graduate or equivalent.
• 6 months to 1 year of front-of-house/customer service experience.
• Experience in restaurant/hospitality preferred.
• Excellent verbal communication and interpersonal skills.
• Willingness to work shifts, weekends, and holidays.
• Knowledge of reservations and POS systems is a plus.

Responsabilités

• Welcome and greet guests warmly on arrival.
• Manage reservations, walk-ins, and waiting lists.
• Assist guests with seating arrangements and guide to tables.
• Coordinate with servers and Front of House Supervisor.
• Answer phone calls and handle reservation requests.
• Provide information about the restaurant, hours, and services.
• Maintain a clean and organized reception and waiting area.
• Assist with guest feedback and ensuring customer satisfaction.
• Support smooth guest arrivals and dining experiences with the team.
• Perform other duties as assigned by supervisor.

Connaissances

Guest relations

Customer service

Reservation management

Guest reception

Communication

Interpersonal relations

Multitasking

Time management

Professionalism

Formation

Senior High School or equivalent

Description du poste

Crackerjack Corporation is a Pasay-based restaurant seeking a friendly Host/Hostess to welcome guests, manage reservations, coordinate seating, and work closely with front-of-house staff to ensure a smooth arrival and an excellent dining experience.

This role requires a high school diploma, 6 months to 1 year of customer service experience, strong communication skills, and a neat, professional appearance. Shift work, including weekends and holidays, is expected.