Restaurant Branch Leader - Sales & Service Excellence

Zark's Food Ventures Corp.; Manila; On-site; PHP 446,000 - 625,000; Full time

Job summary

Zark's Food Ventures Corp. is seeking a Branch Manager to lead the branch and drive sales targets while upholding kitchen standards. You will manage daily staff operations and ensure timely, high-quality service to guests.

You will coordinate with teams, maintain inventories, analyze profits/losses, and resolve guest concerns to maintain brand value and continuity of operations across the branch.

Qualifications

• Candidate must be a college graduate of any Business and Hospitality course or equivalent.
• At least two (2) years of experience in handling one branch/ establishment.
• Adept in the preparation of duty and time schedule of personnel.
• Able to conduct proper and accurate inventories.
• Knowledgeable in POS and computer-generated reporting.
• Has analytical knowledge based on profits and losses report.

Responsibilities

• Lead the branch and ensure attainment of overall branch targets and sales.
• Ensure that department goals are communicated, understood, and implemented in the branch.
• Maintain proper kitchen standards.
• Manages the day-to-day activities of staff and the overall operations for efficient and timely delivery of services.
• Maintains effective control, supervision, and high service standards by coordinating tasks and resources for staff.
• Ensures maximum guest satisfaction and handles complaints.
• Maintains continuity among work teams by documenting actions and continuing needs.
• Forecasts proper orders and maintains sanitary conditions of the kitchen.

Skills

Customer-centric

Integrity

Respectful & compassionate

Excellence driven

Proactive

Adaptable

Committed to excellence

Fun and energetic

Positive disposition

Neat and well groomed

Confident

Innovativeness

Fairness

Education

Business & Hospitality degree

2+ years branch management experience

Tools

POS systems

Computerized reporting

Job description

Zark's Food Ventures Corp. is seeking a Branch Manager to lead the branch and drive sales targets while upholding kitchen standards. You will manage daily staff operations and ensure timely, high-quality service to guests.

You will coordinate with teams, maintain inventories, analyze profits/losses, and resolve guest concerns to maintain brand value and continuity of operations across the branch.