Resort Dining Outlet Lead for Service Excellence

Filinvest Group; Philippines; On-site; PHP 279,000 - 390,600; Full time

Job summary

A hospitality management company in the Philippines is seeking an Outlet Supervisor to oversee daily operations of its resort's dining outlets. The role involves ensuring high service standards, training and motivating staff, maintaining compliance with health and safety regulations, and addressing guest inquiries. Ideal candidates possess proven supervisory experience in the hospitality industry, strong leadership skills, and excellent organizational abilities. This position is critical for maintaining exceptional guest experiences and operating smoothly.

Qualifications

• Proven experience in a supervisory role within the hospitality or food and beverage industry.
• Strong leadership and communication skills.
• Excellent organizational and multitasking abilities.
• Knowledge of health and safety regulations.
• Ability to work in a fast-paced environment and handle challenging situations.

Responsibilities

• Supervise and support the daily operations of assigned outlets.
• Train, mentor, and motivate staff to deliver high-quality service.
• Monitor inventory levels and manage costs effectively.
• Ensure compliance with health and safety standards.
• Address and resolve guest concerns and complaints.

Skills

Leadership skills

Communication skills

Organizational abilities

Multitasking

Knowledge of health and safety regulations

Job description

A hospitality management company in the Philippines is seeking an Outlet Supervisor to oversee daily operations of its resort's dining outlets. The role involves ensuring high service standards, training and motivating staff, maintaining compliance with health and safety regulations, and addressing guest inquiries. Ideal candidates possess proven supervisory experience in the hospitality industry, strong leadership skills, and excellent organizational abilities. This position is critical for maintaining exceptional guest experiences and operating smoothly.