Reservation Manager - Bound to Nadi, Fiji Islands

Finest Asia Resources, Inc.; Makati; On-site; PHP 502,200 - 669,600; Full time

Job summary

A leading recruitment agency is seeking a Reservations Manager to oversee operations and manage a team in Makati. The ideal candidate will have a bachelor's degree in a relevant field and at least 3 years of experience in hotel or villa reservations management. Responsibilities include ensuring customer satisfaction and optimizing occupancy rates. Strong knowledge of reservation systems and excellent communication skills are essential.

Qualifications

• Minimum 3 years’ experience in hotel/villa reservations management.
• Strong knowledge of RMS or similar PMS systems.
• Financial acumen with experience in reconciliations and reporting.

Responsibilities

• Oversee daily reservation operations and manage team performance.
• Ensure customer satisfaction through effective communication and problem-solving.
• Implement strategies to optimize occupancy rates and revenue.

Skills

Strong communication skills

Organizational abilities

Leadership skills

Education

Bachelor’s degree in Hospitality, Tourism, or Business

Tools

RMS or similar PMS systems

OTA platforms

Job description

• Oversee daily reservation operations and manage team performance.
• Ensure customer satisfaction through effective communication and problem-solving.
• Maintain accurate records of bookings and guest information.
• Implement strategies to optimize occupancy rates and revenue.
• Collaborate with other departments to enhance guest experiences.
• Train and mentor staff on reservation systems and processes.

• Agency Name : Finest Asia Resources, Inc.
• Agency Address: 7/F Vernida IV Building, 128 L.P. Leviste St. Salcedo Village, Makati City, Philippines 1227
• Agency License No.: DMW-298-LB-03192024-R
• Principal/Employer’s NAISOSO ISLAND VILLAS
• Worksite:NADI, FIJI ISLANDS

For Manpower Pooling only. No fees in any form and/or purpose will be collected from the applicants. Beware of illegal recruiters and human traffickers.

• Bachelor’s degree in Hospitality, Tourism, or Business (preferred).
• Minimum 3 years’ experience in hotel/villa reservations management.
• Strong knowledge of RMS or similar PMS systems.
• Excellent communication skills, written and verbal.
• Strong organizational and leadership abilities.
• Knowledge of OTA platforms and channel managers.
• Financial acumen with experience in reconciliations and reporting.