Reservation Agent Intern - Hotel Bpo - OJT

Salesrain BPO; Quezon City; On-site; PHP 31,918 - 41,881; Full time

Benefits offered by this job

Paid training

Job summary

A leading BPO company in Quezon City is seeking a Reservation Agent Intern for hands-on experience in hospitality and customer service. The intern will assist with reservation inquiries, learn professional communication skills, and support sales strategies. This internship offers paid training and exposure to business operations, ideally suited for students in a hospitality curriculum. Candidates must be pleasant, communicative, and able to work on-site Monday through Friday. The contract lasts 3-4 months.

Qualifications

• Currently enrolled in any hospitality internship curriculum.
• Strong communication skills required.
• Ability to work an 8-hour shift, Monday to Friday.

Responsibilities

• Assist in handling reservation inquiries and guest bookings.
• Learn professional communication with clients and hotel teams.
• Support in promoting room options and special offers.

Skills

Great communication skills

Computer Literate

Pleasing Personality

Education

Currently enrolled in a hospitality internship curriculum

Job description

Job post summary

Date posted: April 8, 2026

Pay: From ₱200.00 per day

Job description:

Job Available: Reservation Agent Internship

Site / Location: IBM Plaza Eastwood City

The Reservation Agent Intern is expected to:

Qualifications:

• Currently enrolled in any hospitality internship curriculum.
• Computer Literate
• Pleasing Personality
• Great communication skills
• Schedule 8-hour shift. Day shift / Monday to Fridays only
• Ability to commute/relocate: Pasig City / Quezon City: Reliably commute or planning to relocate before starting work (Required)With Allowance P200 / day
• Expect number of Hours: 500H or more
• Willing to start ASAP

Position: Reservation Agent (Internship)

Department: Central Reservations Team

Reporting To: Operations Manager, Reservations Supervisor & Trainer

Internship Opportunity: Reservations & Customer Experience

Join our team and gain hands‑on experience in reservations, customer service, and hotel operations! This internship is perfect for students who want to develop real‑world skills in communication, sales, and business operations.

What You’ll Do:

• Assist in handling reservation inquiries and guest bookings
• Learn how to communicate professionally with clients and hotel teams
• Support in promoting room options, services, and special offers
• Help manage booking details and system updates
• Gain exposure to sales strategies and revenue optimization
• Collaborate with different teams and understand daily operations

What You’ll Gain:

• Real‑world experience in hospitality and customer service
• Strong communication and coordination skills
• Exposure to sales, operations, and business processes
• A dynamic and supportive learning environment

Job Type: OJT (On the job training)

Contract length: 3-4 months

Benefits:

• Paid training

Experience:

• Reservation Agent BPO Hotel: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person