Research Operations Manager: Global Publications & Workflows

NCC Group; Manila; Hybrid; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Transportation and rice allowances

Night differential, overtime pay and …

13th‑month pay and performance‑based…

Day‑1 HMO healthcare coverage

Outpatient medicine reimbursement

Group life insurance, accidental death

Employee Assistance Program (EAP)

Generous vacation and sick leave

Special Time Off

Company share plan & Sharesave

Job summary

NCC Group is seeking a Research Operations Manager to oversee research publication workflows, content quality, and knowledge management within a globally distributed team in Manila. The role focuses on coordinating articles, CMS updates, and collaboration tools across time zones.

You will track vulnerabilities, manage academic partnerships, and drive process improvements to enhance efficiency and governance in research outputs.

Qualifications

• Strong operational coordination in content, research or publishing.
• Ability to manage multiple workstreams and keep records accurate.
• Experience with SharePoint, Jira, wiki platforms and CMS.
• Able to present complex info clearly in trackers and notes.

Responsibilities

• Coordinate staging and publication of research articles and PDFs per NCC conventions.
• Update existing articles in CMS to maintain quality and consistency.
• Track vulnerabilities disclosed to vendors and monitor key dates.
• Maintain master list of articles, tools, talks, reports and authors.
• Update collaboration spaces with links, policies and templates.
• Support administration of academic collaborations and actions.
• Capture and track commercial research activity for leadership visibility.
• Identify opportunities to improve workflows and consistency.

Skills

Operational coordination

Content management

Cross-functional collaboration

Detail-oriented

Tools

SharePoint

Jira

Wiki platforms

CMS

Job description

NCC Group is seeking a Research Operations Manager to oversee research publication workflows, content quality, and knowledge management within a globally distributed team in Manila. The role focuses on coordinating articles, CMS updates, and collaboration tools across time zones.

You will track vulnerabilities, manage academic partnerships, and drive process improvements to enhance efficiency and governance in research outputs.