Research Manager
The Research Manager will independently and efficiently manage research projects and create complex analysis to meet client objectives, ensuring high levels of data quality and accuracy at all stages.
Key Responsibilities
- Works with wider project team to create research solutions for project proposals
- Independently manages research projects through the field, prioritising quality at all stages
- Manages the scripting, translations and programming of quantitative CATI and CAWI surveys via third‑party vendors
- Ensures delivery of accurate data tables and charts in line with agreed data specifications
- Applies quality assurance processes to ensure projects meet high standards
- Works with fieldwork suppliers and internal teams to ensure projects are delivered on/under budget
- Supports Research Ops Team to source and schedule qualitative interviews as needed
- Collaborates with the wider project team and external statisticians to create complex analysis models and presents analysis to clients as required
- Independently manages complex, flagship or non‑standard projects
- Ensures appropriate project documentation and specifications are shared with third‑party suppliers
- Collaborates with project team to progress project and share relevant updates
- Proactively works towards team KPIs and personal career objectives, supporting company initiatives
- Manages relationship with third‑party fieldwork partners
- Leads team initiatives and shares knowledge and updates with team and wider company
- Shares relevant knowledge with team members
- Supports team members as required, including preparing analysis, managing relationships with third‑party fieldwork partners, training/mentoring of junior team members, etc.
- Contributes to regular news highlights
- May take on the Project Manager role, managing clients through the whole project or research stage as needed
- May lead on questionnaire design or analysis
Required Skills and Experience
- Managed research projects in a research agency or similar workplace and can demonstrate how they contributed to achieving client objectives
- At least 5 years of experience
- Proficiency in technical tools such as Decipher (or comparable survey tool), MS Office, and G‑Suite
Personal Qualities
- Good business communication and writing skills
- Consistent team player
- Shows initiative and flexibility to embrace new ways of working and tools
- Positive, proactive and creative problem‑solver
- Identifies risks and asks for help to manage as needed
- Constructively shares feedback on team or company
- Seeks support from team or line manager when encountering new issues or challenges
Benefits
Our benefits vary by location but we are committed to providing best‑in‑class perks across all our offices, including generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships, and opportunities to give back to the community. Full details of our benefits are available here. We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in‑person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.
Accessibility
We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments or personalisation as part of the application process or to enable you to attend an interview.