Research Analyst

Peak Outsourcing, Inc.; Dumaguete; On-site; PHP 300,000 - 420,000; Full time

Job summary

Peak Outsourcing, Inc. in Dumaguete, Philippines, is seeking a Research Analyst to serve as the primary intelligence provider, driving the sales pipeline and informing Lead Generation, Business Development, and Marketing teams.

You will conduct high-quality market and client research, map vertical trends, profile prospective clients, and document findings for the team while supporting events and data management.

Qualifications

• High School diploma required.
• Bachelor’s degree preferred.
• Minimum 1 year of BPO or call center experience preferred.
• Direct research experience preferred.
• Sales or telesales experience beneficial.

Responsibilities

• Conduct market and client intelligence research to inform sales strategy.
• Identify potential partnerships and analyze industry trends.
• Document findings clearly for the sales, marketing, and BD teams.
• Support lead generation with qualified prospects and insights.
• Research events, attendees, speakers, and costs.
• Perform data analysis to ensure accuracy and insights.

Skills

Analytical thinking

Time management

Microsoft Office proficiency

Written and verbal communication

Confidentiality

Education

High School diploma

Bachelor's degree preferred

Job description

About the Role

This Research Analyst position is a highly influential and critical component of our organization's business development strategy. You will serve as the primary intelligence provider, driving the effectiveness and momentum of our entire sales pipeline. Your research directly informs and empowers the Lead Generation, Business Development, and Marketing Teams.

If you are an analytical thinker with impeccable attention to detail who can translate complex data into clear, actionable insights, this is the role for you. This is where the sales process begins, and your work ensures its success.

Key Responsibilities

You will conduct comprehensive, high-quality research and analysis daily, focusing on:

1. Market & Client Intelligence (The Core Research)

• Vertical Mapping: Research and interpret trends across verticals, sectors, and industries.


• Company Profiles: Deep-dive analysis of prospective clients, including:
  
  
  
  • Financial Health: Finances, stock market data, strength, and growth opportunities.
  
  
  • Strategy & Structure: Business practices, strategies, products/services, competition, and executive leadership hierarchy.
  
  
  
  


• Strategic Alliances: Identify and research potential business partners and strategic alliances.

2. Pipeline and Lead Generation

• Qualified Leads: Generate and provide highly qualified leads based on Vertical and Marketing Plan criteria.


• Marketing Insight: Deliver key details about our target audience to support and refine Marketing strategies.


• Documentation: Create clear, concise, factual, and accurate documentation of all findings for immediate team use.

3. Event and Data Management

• Event Research: Compile detailed information on relevant events (virtual, local, regional, national), including attendee lists, speakers, itinerary, and associated costs.


• Data Analysis: Conduct comprehensive analysis of documents, statistics, and data, ensuring quality and accuracy.

Skills and Attributes Required

We are looking for a candidate who is highly organized, self-driven, and results-focused.

Analytical & Technical

• Analytical & Critical Thinking: Exceptional ability to interpret data, solve problems, and provide a comprehensive outlook on research.


• Time Management: Proven ability to prioritize tasks, manage time efficiently, and achieve deadlines with quality work.


• Software Proficiency: Proficient with Microsoft Office Suite (Word, Excel, etc.) and information documentation processes.

Professional & Collaborative

• Communication: Excellent verbal and written communication skills—clarity and conciseness are mandatory.


• Ethics: Ability to act with integrity, professionalism, and confidentiality.


• Attitude: Self-motivated, adaptable, results-focused, and willing to collaborate and learn new concepts.

Qualifications

• Education: High School or equivalent diploma required. A 4-year degree or a related College Diploma is preferred.


• Experience:
  
  
  
  • Direct work experience in research is preferred.
  
  
  • Direct work experience in a sales or telesales role is beneficial.
  
  
  • A minimum of 1 year of BPO or call center experience is preferred.