Junior Business Intelligence Specialist

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.; Philippines; On-site; PHP 420,000 - 780,000; Full time

Job summary

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. is seeking a Business Intelligence Specialist who translates raw data into insights to support strategic decisions.

You will combine data analysis, reporting, and dashboard development while collaborating with business stakeholders to identify trends and improve outcomes. The ideal candidate has strong analytical skills, experience with structured data, and can clearly communicate findings to technical and non-technical audiences.

Qualifications

• Bachelor's degree or 2-year college level completed.
• 1 year of relevant experience.
• Experience in data analysis, writing queries, and reporting solutions.
• Strong analytical and ability to relate information into actionable recommendations.
• Proficient with SQL, Excel, and reporting tools.
• Exposure in Tableau, Salesforce and PowerBI is an advantage.
• Willing to work fixed night shift.

Responsibilities

• Performs data analysis and reporting to support sales regions.
• Collects and manipulates data; creates and develops queries.
• Prepares reports and recommendations and interprets data.
• Develops and supports reporting and BI systems across functions.
• Designs and develops user-friendly, scalable reports/dashboards with drill-downs.
• Performs data hygiene checks and ensures data quality.
• Maintains documentation of data infrastructure, dashboards, reports.
• Assists in end-user training materials.

Skills

Strong analytical skills

Excellent communication

Team collaboration

Time management

Education

Bachelor's degree or 2 years college without back subjects

Tools

SQL

Excel

Outlook

Tableau

Salesforce

PowerBI

Job description

The Business Intelligence Specialist is responsible for transforming raw data into actionable insights that support strategic and operational decision-making. This role combines data analysis, reporting, dashboard development, and business stakeholder collaboration to identify trends, measure performance, and improve business outcomes.
The ideal candidate has strong analytical capabilities, experience working with structured datasets, and the ability to communicate findings clearly to both technical and non-technical audiences.

Accountabilities:

• Performs data analysis and reporting utilizing a detailed knowledge of computer systems, data analysis and database management to support the needs of sales regions.
• Collects and manipulates data as well as create, design, and develop queries to analyze, track and report internal data.
• Prepares reports and recommendations and participates in the analysis and interpretation of data as appropriate.
• Proactively seeks to improve knowledge and opportunities to learn about new and existing products and services available. Utilizes this knowledge in handling customer requests to add value to customer interactions.
• Develops and support reporting and BI systems across business functions.
• Designs and develops reports and dashboards that are user-friendly, scalable across multiple teams, provide drill down capabilities, and supported by the agreed methods and tools.
• Performs advanced data hygiene checks and implement precautionary measures to ensure data quality.
• Verifies the collected data is within required quality standards.
• Plays an active role in maintenance of reports, dashboards, and databases.
• Adheres to current standards (e.g., GDPR requirements).
• Creates (wherever applicable) and maintains documentation related to data infrastructure, dashboards, reports, and analytical solutions, and stores output in appropriate repositories.
• Assists in the development of end-user training materials.
• Other duties as assigned.

Qualifications:

• Bachelor's degree or has completed 2 years level in College without back subjects or incomplete units
• 1 year of relevant experience
• Experience in a business or sales environment analyzing data, writing queries, and developing reporting solutions.
• Strong analytical skills and ability to relate information into actionable recommendations to optimize sales, marketing, and business initiatives.
• Strong oral and written communication skills.
• Ability to learn various internal customer, sales tools, and related applications
• Ability to work effectively with all levels of the sales organization and develop and maintain solid working relationships with those teams to establish trust.
• Ability to take direction and work independently yet able to work in a team-driven atmosphere.
• Willing to work on fixed night shift
• Requires proficient use of SQL, Outlook, Excel and Internet Applications
• Strong organizational, time management and forecasting skills
• Internet connection - 10mbps above
• Proven customer service skills and strong customer focus required.
• Exposure in Tableau, Salesforce and PowerBI is an advantage
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.