Remote Vietnamese Bilingual Support Specialist

Private Advertiser

Quezon City

Remote

PHP 279,000 - 469,000

Full time

6 days ago

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Benefits offered by this job

Sign-on bonus

Quarterly appraisals

Monthly incentives

Up to 30 days paid leave

Meal & transportation allowance (non‑税

Night differential

Group life insurance

Wellness programs

Job summary

Private Advertiser is hiring a Vietnamese bilingual customer support representative to work from home, delivering professional, customer-focused service across multiple channels. You will leverage your Vietnamese language skills with strong English communication to ensure a seamless experience.

Requirements include a High School diploma, fluent Vietnamese (read/write), and good English; BPO experience helps but is not required.

Qualifications

High School diploma or equivalent.
Fluent in Vietnamese with reading/writing proficiency.
Good English communication and interpersonal skills.
BPO or customer service experience is an advantage but not required.
Willing to work on shifting schedules.
Has a stable internet connection and suitable work-from-home setup.

Responsibilities

Provide professional customer support through appropriate channels.
Handle inquiries, concerns, and service-related requests with empathy.
Communicate effectively in Vietnamese while maintaining clear English communication.
Follow company policies and established quality standards.
Ensure a positive, customer-focused experience in every interaction.
Maintain accurate and professional communication throughout the process.