Remote Technical Writer: Clear, User-Friendly Documentation

TaskUs; Metro Manila; Remote; PHP 600,000 - 720,000; Full time

Job summary

TaskUs is seeking a Technical Writer to prepare manuals, journal articles, learning content, and other documents to communicate complex information clearly. You will gather and disseminate technical information for customers, instructional designers, and process designers.

Responsibilities include determining end-user needs, studying product details with designers, and collaborating with hardware engineers and SMEs to manage information flow during development and testing.

Qualifications

• Proven ability to learn new technologies quickly.
• Strong research and problem-solving skills.
• Ability to simplify complex topics for varied audiences.
• Clear and concise writing with adaptable style.
• Commitment to following and improving team processes and standards.
• 5+ years of professional writing or content management experience.

Responsibilities

• Prepare manuals, articles, learning content, and supporting documents.
• Develop and disseminate technical information for customers, designers, and teams.
• Collaborate with hardware engineers, SMEs, and product experts.
• Create operating guidelines, knowledge bases, and FAQ pages.
• Organize content and standardize across platforms and media.
• Gather usability feedback and revise documents as issues arise.

Skills

Technical writing

Research skills

Adaptable to audience

Attention to detail

Education

Bachelor's degree or equivalent

Tools

Web tech tools

Image editing tools

Job description

TaskUs is seeking a Technical Writer to prepare manuals, journal articles, learning content, and other documents to communicate complex information clearly. You will gather and disseminate technical information for customers, instructional designers, and process designers.

Responsibilities include determining end-user needs, studying product details with designers, and collaborating with hardware engineers and SMEs to manage information flow during development and testing.