Technical Writer

KYOCERA Document Solutions Development Philippines, Inc.; Cebu City; On-site; PHP 391,000 - 614,000; Full time

Job summary

KYOCERA Document Solutions Development Philippines, Inc. is seeking a technical writer to create precise user guides, online help, white papers, and service bulletins in collaboration with subject matter experts.

Requirements include a BA/BS in English, Technical Communication, or a technical field, at least three years of technical writing/editing, fluency in English, and proficiency with scripting languages.

Qualifications

• BA/BS in English, Technical Communication, or a technical field such as Computer Science or Engineering
• At least three years of technical writing, or editing experience
• Fluency in reading, writing, and speaking the English language
• Excellent verbal and written communication skills
• Proficiency with scripting languages
• Writing for a global audience
• DITA in a Content Component Management System
• Knowledge in Heretto/XTM/oXygen is a plus
• Can work well in a team
• Can work well with little or no supervision

Responsibilities

• Generate technical content for user guides, online user assistance, marketing white papers and service bulletins
• Use various software applications for authoring, including DITA tools like Heretto and oXygen
• Analyze the needs of the target audience
• Study subjects (data, hardware, or software) and collaborate with subject matter experts to understand the product or procedure
• Use interim hardware or software releases to gain technical experience and verify documentation
• Edit, standardize, or revise material prepared by other writers or personnel
• Prepare drafts of the publication for review with the project staff and/or customers
• Attend meetings including project kick-offs, milestone completion, weekly updates, among others
• Solve problems with teammates and peers
• Collaborate with team and cross-functional members

Skills

Technical writing

Editing

Audience analysis

Team collaboration

English fluency

Scripting languages

Education

BA/BS in English, Technical Communication, or a technical field such as Computer Science or Engineering

Tools

Heretto

oXygen

XTM

Job description

Summary

Create technical documentation, ensuring accuracy of information.

MAIN DUTIES AND RESPONSIBILITIES

• Generate technical content for user guides, online user assistance, marketing white papers and service bulletins.
• Use various software applications for authoring, including DITA tools like Heretto and oXygen.
• Analyze the needs of the target audience.
• Study subjects (data, hardware, or software) and collaborate with subject matter experts to understand the product or procedure.
• Use interim hardware or software releases to gain technical experience and verify documentation.
• Edit, standardize, or revise material prepared by other writers or personnel.
• Prepare drafts of the publication for review with the project staff and/or customers.

COMMUNICATION

• Attend meetings including project kick-offs, milestone completion, weekly updates, among others.
• Solve problems with teammates and peers.
• Collaborate with team and cross-functional members

REQUIREMENTS

• BA/BS in English, Technical Communication, or a technical field such as Computer Science or other Engineering courses
• At least three years of technical writing, or editing experience
• Fluency in reading, writing, and speaking the English language
• Excellent verbal and written communication skills
• Proficiency with scripting languages
• Writing for a global audience
• DITA in a Content Component Management System
• Knowledge in Heretto/XTM/oXygen is a plus
• Can work well in a team
• Can work well with little or no supervision