Remote Social Media & E-Commerce Manager

Company; Philippines; Remote; PHP 711,000 - 852,000; Full time

Job summary

Company is seeking a Social Media and E-Commerce Manager to execute social media strategies and manage customer engagement for a remote, contractor-based role. Duties span content creation, community management, and analytics, with additional focus on Shopify store upkeep and email marketing.

The candidate should bring DTC ecommerce experience and strong communication skills. The role emphasizes cross-channel content, brand consistency, and proactive collaboration with marketing to support

Qualifications

• DTC experience in an ecommerce setting.
• Social media strategy across IG, Facebook, TikTok, LinkedIn.
• Strong ecommerce customer support experience.
• Excellent written and verbal communication; brand voice.
• Organized and proactive in fast-paced work environments.

Responsibilities

• Social Media Management & Content Creation across key platforms (Meta).
• Asset creation for posts and visuals with brand consistency.
• Community management: engagement, comments, DMs, moderation.
• Performance analytics: track and report on metrics to optimize growth.
• Marketing support: contribute to campaigns, blogs and branding.
• Customer support: manage inquiries via email, chat, social channels.
• Shopify store maintenance and order processing support.
• Email marketing: content creation and lifecycle flows.
• SEO & insights: monitor trends and report issues.
• Administrative management: calendar of promotions and launches.

Skills

DTC experience

Social media proficiency

E-commerce platforms

Customer service excellence

Communication skills

Organizational agility

Tools

Shopify

Gorgias

Klaviyo

Amazon Creator Connections

Job description

Company is seeking a Social Media and E-Commerce Manager to execute social media strategies and manage customer engagement for a remote, contractor-based role. Duties span content creation, community management, and analytics, with additional focus on Shopify store upkeep and email marketing.

The candidate should bring DTC ecommerce experience and strong communication skills. The role emphasizes cross-channel content, brand consistency, and proactive collaboration with marketing to support