Remote Service Admin Coordinator — SLA & Ops Impact

MicroSourcing; Cebu City; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Coverage for dependents

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing seeks a Service Administration Coordinator in Cebu City, Philippines. The role focuses on accurate data entry, proactive queue management, and clear communication to ensure service tickets progress efficiently and SLAs are met with customers and vendors.

Day shifts from home support a flexible work setup. The position emphasizes collaboration, attention to detail, and efficient handling of service operations within a distributed team, offering growth opportunities and a supportive

Qualifications

• Strong organisational skills and high level of accuracy in data handling.
• Attention to detail with a collaborative working style.
• Ability to work effectively in a team environment and coordinate tasks.

Responsibilities

• Support service operations through accurate data entry, queue management, and clear communication; ensure tickets progress timely and SLAs are met.

Skills

Organisational skills

Attention to detail

Collaborative approach

Job description

MicroSourcing seeks a Service Administration Coordinator in Cebu City, Philippines. The role focuses on accurate data entry, proactive queue management, and clear communication to ensure service tickets progress efficiently and SLAs are met with customers and vendors.

Day shifts from home support a flexible work setup. The position emphasizes collaboration, attention to detail, and efficient handling of service operations within a distributed team, offering growth opportunities and a supportive