Remote Senior System Administrator — On-Call IT Support

Intelligent Technical Solutions; Philippines; Remote; PHP 1,143,000 - 1,368,000; Full time

Benefits offered by this job

Health insurance

Life Insurance

Flexible Benefits Reimbursement (D/V/M

Paid Time Off 15 days

Maternity/Paternity Leave

Paid US Holiday

Night Shift Bonus

Salary Advancement

Wellness Program

Training & Certification

Job summary

Intelligent Technical Solutions is seeking a System Administrator for remote IT support. You will manage a range of tasks from system updates to hands-on troubleshooting, ensuring high levels of IT service for clients.

The role requires five years of IT support experience, proficiency with Windows, Mac OS, Azure, M365, and network basics, plus strong English communication. Flexible home-office setup and on-call rotation are part of the job.

Qualifications

• Experience with Windows and Mac OS troubleshooting.
• Experience with Server 2016 through 2025.
• Experience supporting Azure.
• Proficient in Active Directory and M365 administration.
• Minimum five years IT support experience.
• Knowledge of firewalls and network architecture.
• Experience with MSPs is highly desirable.
• Active Server Certifications are preferred.
• Excellent command of English, written and spoken.

Responsibilities

• Troubleshoot workstation OS issues of any kind.
• Resolve printer issues of any kind.
• Handle standard business application issues (Office, etc.).
• Support line-of-business apps (SAGE ERP, QuickBooks) with vendor help.
• Address M365 administration issues of any kind.
• Troubleshoot server issues of any kind.
• Handle basic to intermediate networking issues.
• Serve as escalation point for technicians; participate in on-call rotation for after-hours and weekend support.

Skills

Windows & Mac troubleshooting

Azure support

Active Directory

M365 administration

Network troubleshooting

MSP experience

Cybersecurity basics

Tools

VMware

Hyper-V

Office 365 / M365

Job description

Intelligent Technical Solutions is seeking a System Administrator for remote IT support. You will manage a range of tasks from system updates to hands-on troubleshooting, ensuring high levels of IT service for clients.

The role requires five years of IT support experience, proficiency with Windows, Mac OS, Azure, M365, and network basics, plus strong English communication. Flexible home-office setup and on-call rotation are part of the job.