Remote IT Systems Administrator | MSP Support & After-Hours

Intelligent Technical Solutions; Manila; Remote; PHP 884,000 - 1,058,000; Full time

Benefits offered by this job

Health Plans / HMO for Employee & Dep.

Life Insurance

Flexible Benefit Reimbursement

Paid Time Off

Maternity/Paternity Leave

Paid US Holidays

Night Shift Bonus

Salary Advancement / Loan

Health & Wellness Program

Company-paid training and certs

Job summary

Intelligent Technical Solutions is seeking a System Administrator to provide remote IT support and ensure high-quality technical assistance for clients. You will manage system updates, troubleshooting, and 24/7 on-call coverage for both onsite and remote operations.

The ideal candidate has 3+ years in IT support, strong Windows/Mac skills, Server 2016-2025 experience, virtualization (VMware/Hyper-V), Azure, and MS Entra Admin Center proficiency. Excellent English communication is essential.

Qualifications

• Experience troubleshooting Windows and Mac OS.
• Server 2016 through 2025 experience.
• Experience with VMware and Hyper-V virtualization.
• Experience with Azure.
• Proficient in Microsoft Entra Admin Center.
• Minimum of three years experience in IT Support or a similar role.
• Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
• Proficient in supporting MS Office, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
• Experience with MSPs is highly desirable.
• Active Server Certifications are preferred.

Responsibilities

• Workstation OS issues of any kind.
• Printer issues of any kind.
• Office suite and business app issues.
• Line-of-business app issues (SAGE ERP, QuickBooks) with vendor assistance.
• M365 administration issues.
• Server issues of any kind.
• Basic/intermediate networking issues.
• Escalation point for technicians.

Skills

Windows OS

Mac OS

Azure

VMware

Hyper-V

Active Directory

MS Office

Networking basics

Endpoint security

MSP experience

Tools

Microsoft Entra Admin Center

Backup software

Job description

Intelligent Technical Solutions is seeking a System Administrator to provide remote IT support and ensure high-quality technical assistance for clients. You will manage system updates, troubleshooting, and 24/7 on-call coverage for both onsite and remote operations.

The ideal candidate has 3+ years in IT support, strong Windows/Mac skills, Server 2016-2025 experience, virtualization (VMware/Hyper-V), Azure, and MS Entra Admin Center proficiency. Excellent English communication is essential.