Remote: Senior ServiceNow AI & Automation Engineer

Hammerjack Pty Ltd; Taguig; Remote; PHP 900,000 - 1,500,000; Full time

Job summary

Atos in the Philippines is seeking an experienced ServiceNow Developer – AI & Intelligent Workflow Automation to design, configure, and develop advanced solutions on the ServiceNow platform, focusing on Now Assist, GenAI workflows, and enterprise integrations.

You will collaborate with architects and stakeholders to translate requirements into scalable, secure solutions, participate in upgrades, testing, and governance, and contribute to reusable accelerators and AI-enabled workflows.

Qualifications

• 7+ years of relevant ServiceNow platform development experience with expertise in intelligent workflow automation, enterprise integrations, CMDB/CSDM implementations, and AI-powered ServiceNow capabilities.

Responsibilities

• Design, configure, and develop ServiceNow solutions across enterprise modules and custom applications.
• Implement intelligent workflows using Now Assist, GenAI Skills, AI Agents, AI Search Predictive Intelligence, Flow Designer, Virtual Agent Develop and maintain scoped applications using ServiceNow Studio.
• Configure workflows, business rules, client scripts, UI policies, script includes, catalogs, and integrations.
• Build AI-powered automation and conversational workflow solutions.
• Translate functional and technical requirements into scalable and efficient technical solutions.
• Ensure compliance with ServiceNow development best practices, security guidelines, and coding standards.
• Conduct unit testing, debugging, defect resolution, and technical troubleshooting.
• Participate in peer reviews and contribute to development governance standards.
• Support platform upgrades, enhancements, and release management activities.
• Develop integrations using REST/SOAP APIs, IntegrationHub, MID Server, and external enterprise systems.
• Support workflow orchestration across multiple enterprise applications.
• Participate in AI-driven automation and enterprise integration initiatives.
• Contribute to reusable integration frameworks and accelerators.

Skills

JavaScript

Glide APIs

Flow Designer

AI-driven automation

Communication

Analytical thinking

Problem solving

Education

CSA – Certified System Administrator

CAD – Certified Application Developer

CIS certifications Data Foundation - CMDB, CSDM

Tools

Now Assist

GenAI Skills

AI Agents / Agentic Workflows

IntegrationHub

MID Server

ServiceNow Studio

Job description

Atos in the Philippines is seeking an experienced ServiceNow Developer – AI & Intelligent Workflow Automation to design, configure, and develop advanced solutions on the ServiceNow platform, focusing on Now Assist, GenAI workflows, and enterprise integrations.

You will collaborate with architects and stakeholders to translate requirements into scalable, secure solutions, participate in upgrades, testing, and governance, and contribute to reusable accelerators and AI-enabled workflows.