Remote Senior IT Support Engineer — Global Device Management

Deel; Manila; On-site; PHP 2,585,000 - 4,062,000; Full time

Benefits offered by this job

Stock grant opportunities

Remote work flexibility

WeWork access (optional)

Job summary

Deel is expanding its IT support to manage a global device estate and provide premium IT services. This Senior IT Support Engineer role focuses on deploying and configuring devices, and delivering strong technical support to our worldwide customer base.

You will work with a remote, cross‑functional Deel IT team and contribute to scalable device management solutions while upholding high IT security standards and customer satisfaction.

Qualifications

• Experience working with and managing a Mac & Windows estate.
• Interest in working with a mobile device management platform (MDM) such as Jamf, Intune or JumpCloud.
• Interest in packaging and deploying applications for Mac & Windows.
• Good working knowledge of IT security.
• Demonstrate interpersonal, organizational and communication skills under pressure.

Responsibilities

• Collaborate with a team of subject matter experts to achieve device and IT services growth objectives.
• Develop and enhance Deel IT device management services for global customers and IT support offerings.
• Provide technical support for our Sales team and customers.
• Deploy, configure, and refresh devices for Deel IT.

Skills

Problem solving

Team player

Technical minded

Strong communicator

Methodical

Tools

Jamf

Intune

JumpCloud

Windows Autopilot

Job description

Deel is expanding its IT support to manage a global device estate and provide premium IT services. This Senior IT Support Engineer role focuses on deploying and configuring devices, and delivering strong technical support to our worldwide customer base.

You will work with a remote, cross‑functional Deel IT team and contribute to scalable device management solutions while upholding high IT security standards and customer satisfaction.