Remote Sales Trainer & Performance Coach

Concentrix CVG Philippines, Inc.; Makati; Hybrid; PHP 360,000 - 600,000; Full time

Job summary

Concentrix CVG Philippines, Inc. in Makati City seeks a Sales Trainer to deliver targeted training and strengthen client-specific knowledge and skills, promoting efficiency and growth.

You will coach employees towards weekly, monthly, and quarterly targets; partner to create programs; analyze trends; oversee delivery; and track effectiveness. The role supports a culture of continuous learning and customer-focused improvement.

Qualifications

• 3+ years of experience in customer service, training or sales.
• Experience with CRM systems and high-volume calling.
• Ability to work from home and deliver effective training.
• Proven skills to manage concurrent projects and adapt content.

Responsibilities

• Provide employees with skills-based coaching to support targets and customer satisfaction.
• Partner with team members to develop training programs for sales motions.
• Analyze data and trends to develop strategic sales plays and best practices.
• Oversee and validate delivery and quality of training.
• Track training effectiveness using assessment tools.
• Collaborate to improve sales systems and customer experience.
• Maintain strong communication to foster client relationships.
• Keep knowledge current on clients and evolving business environment.

Skills

Customer service

Training delivery

Sales experience

Salesforce CRM

MS Office

Tools

Salesforce.com

MS Office

Job description

Concentrix CVG Philippines, Inc. in Makati City seeks a Sales Trainer to deliver targeted training and strengthen client-specific knowledge and skills, promoting efficiency and growth.

You will coach employees towards weekly, monthly, and quarterly targets; partner to create programs; analyze trends; oversee delivery; and track effectiveness. The role supports a culture of continuous learning and customer-focused improvement.