Remote RTO Student Admin & Records Officer

People Partners; Manila; Remote; PHP 2,175,000 - 3,480,000; Full time

Benefits offered by this job

Remote work setup

HMO on Day 1

13th Month Pay

Monthly Gift Voucher

21 Leave Credits Annually

Job summary

PeoplePartners in Australia seeks an AU RTO Student Administration Officer to support enrolments, training plans, student communications, RPL documentation, completions, and compliance administration. You will manage records and bookings with accuracy and work across LMS and CRM tools.

You will follow established procedures, communicate clearly, and ask questions when information is unclear while supporting a remote, dispersed team.

Qualifications

• 2+ years of relevant work experience, including at least one year in administration, data entry, virtual assistance, or a similar role.
• Strong administration and data-entry skills.
• Strong written English communication skills, particularly for email correspondence.
• High attention to detail and accuracy when maintaining records and documentation.
• Ability to follow established procedures and processes.
• Strong organizational and time-management skills.
• Ability to manage inboxes, calendars, documentation, and competing administrative priorities.
• Good judgement and willingness to escalate or ask questions when information or procedures are unclear.
• Ability to work independently in a remote environment while maintaining clear communication.
• Strong integrity and respect for accurate recordkeeping and compliance requirements.

Responsibilities

• Monitor and triage training team inboxes.
• Manage routine student communications and reminders.
• Maintain accurate student enrolments and records.
• Update student units and training information.
• Support RPL administration and evidence management.
• Coordinate training sessions, exams, site visits, and bookings.
• Prepare Training Plans and follow up outstanding e-signatures.
• Enrol students into LMS and provide access details.
• Maintain class rolls and support logbook checks.
• Support completion documentation and certificate administration.
• Maintain compliance records and internal audit documentation.
• Keep student and employer communications accurate and up to date.
• Follow established procedures and escalate when required.

Skills

Experience

Data entry

Written English

Attention to detail

Procedural compliance

Organizational skills

Time management

Remote work

Integrity

Tools

Wisenet

Canvas LMS

CRM platforms

Job description

PeoplePartners in Australia seeks an AU RTO Student Administration Officer to support enrolments, training plans, student communications, RPL documentation, completions, and compliance administration. You will manage records and bookings with accuracy and work across LMS and CRM tools.

You will follow established procedures, communicate clearly, and ask questions when information is unclear while supporting a remote, dispersed team.