Remote Retail Sales & Order Specialist

Livelyhood Enterprises Corporation; Philippines; Remote; PHP 279,000 - 390,600; Full time

Job summary

A growing retail company is seeking a Customer Sales Representative (CSR-Retail Sales) in the Philippines to handle customer inquiries and drive order conversions. This role is vital for enhancing customer experience and ensuring order fulfillment. The ideal candidate will be sales-oriented, customer-focused, and detail-driven, comfortable with managing multiple inquiries. This position primarily allows for remote work with possible visits to the Quezon City office when needed.

Qualifications

• Experience in sales, customer service, or a related role is an advantage.
• Comfortable handling customer inquiries across digital platforms.
• Ability to manage high inquiry volumes.

Responsibilities

• Respond to inbound retail customer inquiries via chat, social media, and messaging platforms.
• Guide customers through the end-to-end ordering process to ensure successful order placement.
• Provide timely and professional responses to customer questions.

Skills

Sales experience

Strong communication skills

Multitasking

Detail-oriented

Customer-focused

Job description

A growing retail company is seeking a Customer Sales Representative (CSR-Retail Sales) in the Philippines to handle customer inquiries and drive order conversions. This role is vital for enhancing customer experience and ensuring order fulfillment. The ideal candidate will be sales-oriented, customer-focused, and detail-driven, comfortable with managing multiple inquiries. This position primarily allows for remote work with possible visits to the Quezon City office when needed.