Remote Real-Time Fleet Dispatch Specialist

Element Ops; Philippines; Remote; PHP 350,000 - 550,000; Full time

Job summary

Element Ops is hiring its first dedicated Dispatchers to support our growing operations across U.S. markets.

You’ll own day-to-day dispatch, monitor live fleet activity, coordinate with field teams, troubleshoot issues as they arise, and help build dispatch workflows that scale with the operation. This hands-on role requires comfort switching between tools and channels, strong English communication, and the ability to stay calm under time-sensitive pressure.

Qualifications

• 3+ years in dispatch, fleet operations, or fast-moving vehicle-based ops.
• Experience supporting U.S.-based operations remotely is a plus.
• Strong English communication and customer-handling skills.

Responsibilities

• Monitor fleet activity across platforms and markets and track deliveries and statuses.
• Own operational issues through resolution and escalate when needed.
• Coordinate with field operators and backup coverage to maintain continuous service.
• Document incidents and actions to improve future workflows and patterns.
• Develop dispatch procedures and escalation paths as the team grows.

Skills

Dispatch operations

Real-time problem solving

Customer communication

Multi-channel coordination

Startup experience

Tools

Slack

Fleet management system

CRM software

Job description

Element Ops is hiring its first dedicated Dispatchers to support our growing operations across U.S. markets.

You’ll own day-to-day dispatch, monitor live fleet activity, coordinate with field teams, troubleshoot issues as they arise, and help build dispatch workflows that scale with the operation. This hands-on role requires comfort switching between tools and channels, strong English communication, and the ability to stay calm under time-sensitive pressure.