Remote Real Estate Support Specialist

Somewhere; Philippines; Remote; PHP 2,305,000 - 3,841,000; Full time

Benefits offered by this job

Monthly performance bonuses

Paid training

Structured growth pathways

Job summary

Somewhere in the United States seeks a remote Customer Service Representative to handle inbound calls, emails, and messages from US real estate agents. You will explain service packages, book shoots, and coordinate with photographers, editors, and management to ensure smooth order delivery.

This fully remote, full-time contractor role requires English fluency, strong problem-solving, and reliability. It offers performance bonuses, paid training, and structured growth paths within a fast-paced

Qualifications

• 1+ years of professional experience in customer support or scheduling.
• Fluent spoken and written English for US-based clients.
• Ability to work remotely with reliable internet and power backup.

Responsibilities

• Handle inbound calls, messages, and emails from US agents.
• Explain packages, pricing, and scheduling clearly.
• Book and confirm shoot appointments using scheduling/CRM tools.
• Track orders and open support tickets to ensure prompt resolution.
• Coordinate with field photographers, production teams, and editors to resolve issues.
• Manage delivery inquiries, revisions, and billing questions with a proactive approach.
• Maintain accurate records of client interactions in the CRM.

Skills

Customer support

English communication

Scheduling

CRM software

Problem-solving

Remote work

Tools

CRM software

Scheduling portal

Job description

Somewhere in the United States seeks a remote Customer Service Representative to handle inbound calls, emails, and messages from US real estate agents. You will explain service packages, book shoots, and coordinate with photographers, editors, and management to ensure smooth order delivery.

This fully remote, full-time contractor role requires English fluency, strong problem-solving, and reliability. It offers performance bonuses, paid training, and structured growth paths within a fast-paced