Remote Product Compliance & Workflow Coordinator

Penbrothers International; Makati; Remote; PHP 391,000 - 725,000; Full time

Benefits offered by this job

Meaningful work & Growth

Employee as our biggest asset

Global reach & local impact

Powering global startups

Job summary

Penbrothers International is seeking a meticulous Product Compliance Coordinator to organize product testing, factory inspections, and customer compliance across development, sourcing, quality, sales, suppliers, and labs.

You will build practical checklists and timelines for new customers and categories, track items through completion, and drive consistent, repeatable workflows while escalating uncertainties before testing or production decisions.

Qualifications

• Experience coordinating product testing, QA, factory inspections, regulatory documentation, or customer compliance in consumer products, manufacturing, sourcing, or retail.
• Strong organization and follow-through across multiple products, partners, and deadlines.
• Accurate document control and confidence with spreadsheets and shared systems.
• Clear communication and the ability to turn detailed requirements into actionable steps.
• Good judgment about when to escape a failed test, inspection finding, conflicting requirement, or shipment risk; helpful experience: USA / North American Market Standards and Regulations; Children's products or plush toys; home textiles, pillows, pet products, or craft materials; third-party laboratories and overseas factories; retailer compliance portals; or building compliance workflows.

Responsibilities

• Maintain a tracker for required tests, samples, inspections, documents, approvals, expiration dates, and launch deadlines.
• Coordinate testing with laboratories, including requests, sample submissions, results, final reports, and certificates.
• Work with internal teams and qualified compliance resources to identify product, customer, and market requirements. Escalate uncertain interpretations before testing or production decisions are made.
• Schedule and track factory inspections. Route findings to the right owners and follow corrective actions through closure.
• For new customers, gather vendor manuals, portal instructions, testing protocols, labeling and packaging rules, and approval steps. Build a customer-specific checklist and timeline.
• Submit and maintain records in customer or third-party portals, with clear version and approval history.
• Follow up on missing documents, failed tests, inspection findings, and approaching deadlines; escalated risks promptly.
• Improve templates, trackers, and procedures so the team can apply requirements consistently.

Skills

Product testing coordination

Quality assurance

Regulatory documentation

Customer compliance

Organization

Communication

Attention to detail

Tools

Spreadsheets

Document management systems

Job description

Penbrothers International is seeking a meticulous Product Compliance Coordinator to organize product testing, factory inspections, and customer compliance across development, sourcing, quality, sales, suppliers, and labs.

You will build practical checklists and timelines for new customers and categories, track items through completion, and drive consistent, repeatable workflows while escalating uncertainties before testing or production decisions.