Order Fulfillment & Logistics Specialist

Penbrothers International; Makati; Remote; PHP 268,000 - 446,000; Full time

Benefits offered by this job

Work from home

Growth opportunities

Global client exposure

Job summary

Penbrothers International seeks an Order Management Administrator to support multiple teams by processing client orders, coordinating fulfillment, and maintaining accurate records. You will work with internal teams and 3PL partners to ensure smooth order operations and compliant documentation.

The role emphasizes accurate order processing, effective communication with clients, and collaboration with Distribution Centers to coordinate outbound shipments.

Qualifications

• Associate or bachelor's degree preferred or equivalent work experience.
• Experience in order management, sales admin, customer service, logistics, or related field.
• Experience with ERP/order management/CRM systems; NetSuite preferred.

Responsibilities

• Process client orders in NetSuite with complete and approved details.
• Monitor order approval workflows and ensure timely progression.
• Provide timely, professional customer service and clear communication with clients.

Skills

Organizational skills

Communication skills

Attention to detail

Education

Associate or Bachelor's degree

Tools

NetSuite

CRM systems

MS Excel

MS Outlook

MS Word

Job description

Penbrothers International seeks an Order Management Administrator to support multiple teams by processing client orders, coordinating fulfillment, and maintaining accurate records. You will work with internal teams and 3PL partners to ensure smooth order operations and compliant documentation.

The role emphasizes accurate order processing, effective communication with clients, and collaboration with Distribution Centers to coordinate outbound shipments.