Remote Patient Intake & Insurance Verifications (US Hours)

Checkmarq; Metro Manila; Remote; PHP 218,000 - 311,000; Full time

Job summary

Checkmarq is seeking a reliable, detail-oriented remote team member to support patient intake and insurance verification for a U.S. outpatient physical therapy practice. You will verify insurance coverage and ensure patient information is complete and accurately entered into our system.

This role requires working U.S. daytime hours, which are overnight in the Philippines. Availability for the entire scheduled shift is essential, with a quiet workspace and dependable internet.

Qualifications

• Experience in U.S. healthcare intake or insurance verification is preferred but not required.
• Excellent spoken and written English with professional phone manners.
• Strong attention to detail, organization and follow-through.
• Ability to work independently and consistently attend scheduled shifts.
• Must have a computer, reliable internet and a quiet workspace for calls.

Responsibilities

• Complete new-patient intake, including collecting demographic information, insurance details, referrals and required paperwork.
• Verify insurance eligibility and physical therapy benefits through portals and calls.
• Document deductibles, co-pays, coinsurance, visit limits and authorization requirements.
• Communicate with insurance companies and clinic staff to obtain missing information.
• Maintain accurate patient records and handle information confidentially.

Skills

English proficiency

Attention to detail

Time management

Independent work

Job description

Checkmarq is seeking a reliable, detail-oriented remote team member to support patient intake and insurance verification for a U.S. outpatient physical therapy practice. You will verify insurance coverage and ensure patient information is complete and accurately entered into our system.

This role requires working U.S. daytime hours, which are overnight in the Philippines. Availability for the entire scheduled shift is essential, with a quiet workspace and dependable internet.