Remote Operations Systems Analyst - ERP & Data Integrations

Outsourced; Manila; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

Outsourced.ph is a leading ISO-certified Philippine offshore outsourcing company that provides dedicated remote staff to world-class international businesses. We are committed to fostering a positive and supportive work environment with growth opportunities, work-life balance, and a collaborative team of over 1,000 professionals.

We are seeking an experienced Operations Systems Analyst to support critical business operations across EDI, ERP, inventory, and systems coordination.

Qualifications

• 7-10 years of experience in garment/apparel industry.
• Experience working with ERP systems within garment/apparel.
• Extensive knowledge of customer requirements including vendor guidelines and routing guides.
• 7-10 years in customer service, data entry, inventory management, chargebacks, 3PL coordination, systems, B2B, and e-commerce operations.
• Working knowledge of EDI, Accounts Receivable, Production, and PLM.
• Familiarity with systems integration, data validation, and project management.
• Strong understanding of operational workflows, business systems, and data interactions.
• Excellent communication skills and ability to lead discussions across teams.
• Self-motivated and able to work independently while taking ownership.

Responsibilities

• Serve as the primary liaison between clients and internal teams for operations-related matters.
• Provide timely support for customer inquiries and help drive issue resolution.
• Communicate effectively across departments to ensure initiatives progress smoothly.
• Collaborate with cross-functional stakeholders to address operational and systems-related concerns.
• Ensure customer requirements are clearly understood, documented, and executed accurately.
• Utilize ERP System 2000 to manage product data, order processing, and inventory tracking.
• Maintain data accuracy and support consistency within the ERP environment.
• Analyze business processes, data flows, and system integrations across operational functions.
• Support systems integration, data validation, and continuous process improvement initiatives.
• Identify operational gaps, risks, and inefficiencies, and recommend practical solutions.

Skills

ERP systems

EDI

Data analysis

Cross-functional collaboration

Customer service

Tools

ERP System 2000

Job description

Outsourced.ph is a leading ISO-certified Philippine offshore outsourcing company that provides dedicated remote staff to world-class international businesses. We are committed to fostering a positive and supportive work environment with growth opportunities, work-life balance, and a collaborative team of over 1,000 professionals.

We are seeking an experienced Operations Systems Analyst to support critical business operations across EDI, ERP, inventory, and systems coordination.