Remote Night-Shift AdTech Data Support Analyst

Lewis Personnel Management; Metro Manila; Remote; PHP 400,000 - 700,000; Full time

Job summary

Lewis Personnel Management expands its global tech team and is hiring a Technical Support Analyst (AdTech & Data) to support enterprise clients. You will investigate complex data discrepancies across digital advertising platforms, provide technical support for reporting and integrations, and maintain exceptional client communication.

The role is ideal for an analytical, detail-oriented professional with hands-on experience in digital advertising data who thrives in a fast-paced environment and

Qualifications

• Experience with digital advertising data and metrics (impressions, eCPM, revenue reconciliation).
• Experience with ad platforms, ad servers, or programmatic tech.

Responsibilities

• Investigate and resolve client-reported advertising data discrepancies across platforms.
• Validate large datasets using pivot tables and lookup functions.
• Respond to client inquiries via ticketing systems, email, or calls with clear communication.
• Provide Tier 1 technical support for ad platform integrations and data feeds.
• Document findings and root-cause analyses for escalated issues.
• Explain platform metrics and attribution logic to clients.
• Collaborate with Product, Engineering, and Client Success teams to ensure data accuracy.

Skills

Pivot tables

Lookup functions

Data filtering

SQL queries

English communication

Ticketing systems

Data reconciliation

Education

Bachelor's degree in Data Analytics / CS / IT

Tools

Jira

Zendesk

Freshdesk

Google Ad Manager

DSPs

SSPs

Job description

Lewis Personnel Management expands its global tech team and is hiring a Technical Support Analyst (AdTech & Data) to support enterprise clients. You will investigate complex data discrepancies across digital advertising platforms, provide technical support for reporting and integrations, and maintain exceptional client communication.

The role is ideal for an analytical, detail-oriented professional with hands-on experience in digital advertising data who thrives in a fast-paced environment and