Remote Medical Patient Access Specialist

Neolytix; Metro Manila; Remote; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Paid time off and holidays

Career development opportunities

Collaborative and supportive work环境

Job summary

Neolytix is seeking a Remote Patient Access - Medical Virtual Assistant to support end-to-end clinic processes for US healthcare providers. This full-time role focuses on accurate medical record handling, data entry, and patient history updates, enabling physicians to review and approve documentation efficiently.

The ideal candidate brings strong communication, empathy, and multitasking abilities, with experience in healthcare or customer service and proficiency in EMR systems.

Qualifications

• Previous experience in a customer service or healthcare-related role preferred.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency in Microsoft Office and electronic medical records (EMR) systems.
• Compassionate and empathetic demeanor.
• Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of RAM.
• Webcam, Noise Cancelling headset, 30mbps internet speed or above.
• Dedicated place at home.

Responsibilities

• Prepares and assembles medical record documentation/charts for physician.
• Ensures medical record compliance by self-documentation attestation.
• Updates patient history, physical exam, and other pertinent health information in the patient.
• Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
• Monitors the duration of basic lab results and screening procedures.
• Complies with hospital and medical facility policies, including HIPAA and Joint Commission.
• Performs other clerical duties to improve provider productivity and clinic workflow.
• Demonstrate understanding necessary to assess, review and apply criteria.

Skills

Customer service

Communication

Attention to detail

Multitasking

Empathy

Tools

Microsoft Office

EMR systems

Job description

Neolytix is seeking a Remote Patient Access - Medical Virtual Assistant to support end-to-end clinic processes for US healthcare providers. This full-time role focuses on accurate medical record handling, data entry, and patient history updates, enabling physicians to review and approve documentation efficiently.

The ideal candidate brings strong communication, empathy, and multitasking abilities, with experience in healthcare or customer service and proficiency in EMR systems.