Remote Medical Document Retrieval Specialist

Opsarmy; Pasay; Remote; PHP 2,637,000 - 3,892,000; Full time

Job summary

Opsarmy is hiring a Medical Document Retrieval Specialist for a fully remote position operating on EST hours. The role focuses on contacting healthcare providers, following up on requests, and maintaining precise records. No prior medical records retrieval experience is required as training is provided.

Ideal candidates are highly organized, persistent, and capable of independent work in a remote setting, with strong communication skills and a willingness to learn new tools and processes.

Qualifications

• No prior medical records retrieval is required; training will be provided.
• Strong communication, organization, and willingness to learn are essential.

Responsibilities

• Contact healthcare providers by phone and other channels.
• Follow up on outstanding requests and track to completion.
• Maintain accurate information in internal systems.
• Review documents for completeness and accuracy.
• Identify issues delaying requests and determine next steps.
• Manage multiple requests with deadlines and details.
• Communicate clearly with provider offices and internal teams.
• Learn and use new tools, systems, and processes.
• Follow established procedures and contribute to workflow improvements.

Skills

Communication

Detail-oriented

Persistence

Independent work

Remote work

Job description

Opsarmy is hiring a Medical Document Retrieval Specialist for a fully remote position operating on EST hours. The role focuses on contacting healthcare providers, following up on requests, and maintaining precise records. No prior medical records retrieval experience is required as training is provided.

Ideal candidates are highly organized, persistent, and capable of independent work in a remote setting, with strong communication skills and a willingness to learn new tools and processes.