Remote Case Manager: Patient Advocate & Care Navigator

LimitlessLi LLC; Manila; Remote; PHP 2,170,000 - 3,472,000; Full time

Job summary

Limitlessli is seeking a Case Manager to coordinate care for a US-based healthcare client in a fully remote role. The candidate will guide patients through their healthcare journey, advocate for their needs, and ensure high-quality care from home.

The role requires a BS Nursing or equivalent, a valid USRN - NY license, and at least two years of clinical experience, with strong English communication and teamwork skills. Flexible remote work with EST scheduling is offered.

Qualifications

• Must possess a USRN - NY nursing license.
• A graduate degree in BS Nursing or similar field.
• Minimum 2 years of clinical experience is preferred.
• Excellent English communication skills, both written and verbal.
• A background working with individuals who have difficulty expressing their needs.

Responsibilities

• Assist patients in making informed decisions about their clinical status, medications, and treatment options.
• Conduct concurrent and retrospective reviews to assess medical necessity, appropriateness of service, and level of care.
• Interview clients or patients to evaluate their situational needs.
• Determine necessary services and assistance for patients.
• Document case history, prepare reports, and serve as a liaison between families and essential services.
• Use care protocols, standards, and guidelines to inform decision-making.
• Liaise with patients, physicians, insurance companies, and facility staff regarding clinical-related information and clarifications via phone, email, and other communication methods.
• Ensure case reports are accurate and up to date.
• Identify and report quality of care concerns appropriately.

Skills

Excellent English communication

Strong patient advocacy

Team oriented

Education

BS Nursing

Job description

Limitlessli is seeking a Case Manager to coordinate care for a US-based healthcare client in a fully remote role. The candidate will guide patients through their healthcare journey, advocate for their needs, and ensure high-quality care from home.

The role requires a BS Nursing or equivalent, a valid USRN - NY license, and at least two years of clinical experience, with strong English communication and teamwork skills. Flexible remote work with EST scheduling is offered.