Remote Medical Billing & AR Specialist - Collections

Three Peaks International Pty Ltd; Philippines; Remote; PHP 320,000 - 420,000; Full time

Benefits offered by this job

Permanent WFH

Paid Time Off

Paid Australian Holidays

Birthday perks

Independent Contractor engagement

Job summary

Three Peaks International Pty Ltd is seeking a proactive Medical Billing and Accounts Receivable Specialist to manage patient accounts and support revenue cycle operations across multiple medical clinics. The role focuses on high‑volume administrative tasks with strong attention to detail and excellent communication.

The position offers a permanent work‑from‑home setup, with follow‑up on unpaid balances, strict confidentiality, and adherence to Australian billing requirements.

Qualifications

• Minimum 2–3 years of experience in medical billing, accounts receivable, collections, or healthcare administration.
• Experience handling patient billing enquiries.
• Familiarity with Medicare billing processes and healthcare billing practices is highly desirable.
• Experience using Best Practice Software or similar Practice Management Systems preferred.
• Strong attention to detail and organisational skills.
• Excellent communication and negotiation abilities.
• Strong customer service orientation.
• Fast and accurate typing and data entry skills.
• Ability to work independently and manage deadlines effectively.

Responsibilities

• Manage and follow up outstanding patient accounts and debtors.
• Conduct professional follow-up communications with patients regarding unpaid balances.
• Maintain accurate debtor records and payment notes.
• Support collection activities relating primarily to small-value outstanding balances.
• Monitor and manage aged receivables to improve cash flow outcomes.
• Process and maintain documentation related to healthcare billing requirements.
• Support the implementation and ongoing administration of the Assignment of Benefit process effective from 1 July 2026.
• Ensure signed Assignment of Benefit forms are properly scanned, uploaded, saved in correct patient records and folders.
• Liaise with clinic staff and patients regarding billing enquiries.
• Identify discrepancies and elevate issues where necessary.
• Participate in cross-functional support activities as required.

Job description

Three Peaks International Pty Ltd is seeking a proactive Medical Billing and Accounts Receivable Specialist to manage patient accounts and support revenue cycle operations across multiple medical clinics. The role focuses on high‑volume administrative tasks with strong attention to detail and excellent communication.

The position offers a permanent work‑from‑home setup, with follow‑up on unpaid balances, strict confidentiality, and adherence to Australian billing requirements.