Remote Logistics & Fulfilment Manager

Tidal; Compostela; Remote; PHP 1,269,000 - 1,551,000; Full time

Job summary

We are hiring a Logistics & Fulfilment Manager for a growing ecommerce brand. This remote, full-time role oversees day-to-day warehouse, fulfilment, freight, and 3PL operations, ensuring orders are dispatched accurately and on time with strong inventory visibility.

You will coordinate with Shopify and 3PL platforms, monitor SLAs, and drive efficiency across the fulfilment process while supporting customer service and other internal teams.

Qualifications

• 4+ years in logistics, fulfilment or related roles.
• Experience managing 3PL partners and ecommerce fulfilment.
• Hands-on with Shopify and fulfilment workflows.
• Strong English written and verbal communication.

Responsibilities

• Oversee daily warehouse and fulfilment operations across multiple 3PLs to ensure timely, accurate order dispatch.
• Monitor 3PL SLAs and resolve issues while maintaining partner relationships.
• Manage inbound shipments, stock availability, and inventory accuracy across systems (Shopify, 3PL platforms).
• Coordinate freight, shipping costs, and delivery performance; address escalated delivery issues.
• Plan logistics for product launches, promotions, and peak periods.
• Track fulfilment speed, order accuracy, freight costs, and inventory metrics to drive improvements.
• Collaborate with Customer Service and eCommerce to maintain smooth order flow.

Skills

Logistics management

3PL management

Inventory control

Communication

Tools

Shopify

Sage ERP

Excel

Google Sheets

Slack

Job description

We are hiring a Logistics & Fulfilment Manager for a growing ecommerce brand. This remote, full-time role oversees day-to-day warehouse, fulfilment, freight, and 3PL operations, ensuring orders are dispatched accurately and on time with strong inventory visibility.

You will coordinate with Shopify and 3PL platforms, monitor SLAs, and drive efficiency across the fulfilment process while supporting customer service and other internal teams.