Remote Japanese-Speaking KYC Investigation Specialist

Amazon Inc.; Philippines; Hybrid; PHP 600.000 - 900.000; Vollzeit

Zusammenfassung

Amazon Inc. is seeking an Investigation Specialist - Japanese Speaker for a 1-year fixed-term contract (remote). The role focuses on risk investigation within CTPS, reviewing seller documents and ensuring accurate, timely responses.

You will work in a fast-paced environment, coordinating with internal teams, maintaining data integrity, and meeting weekly productivity targets while flexibly supporting weekend/holiday shifts.

Qualifikationen

• Proficiency in English & Japanese with an ability to compose grammatically correct, concise and accurate written responses.
• Experience working with Microsoft Office including Outlook, Word and Excel.

Aufgaben

• Review legitimacy and accuracy of submitted documents by sellers and respond back on the case if needed.
• Evaluate personal and business information from Sellers and verifying the information with reliable internal and external sources.
• Communicate effectively via email with our customer base – third party sellers who want to sell on Amazon in its various marketplaces.
• Take appropriate action to minimize risk posed by fraud patterns and trends and ensure data integrity.
• Maintain high ethics and integrity with respect to critical data and adhere to SOPs and policies.
• Consistently achieve weekly productivity and quality standards and participate in ad hoc projects as necessary.

Kenntnisse

English

Japanese

Microsoft Office

Ausbildung

High School Diploma

Tools

Microsoft Office

Jobbeschreibung

Amazon Inc. is seeking an Investigation Specialist - Japanese Speaker for a 1-year fixed-term contract (remote). The role focuses on risk investigation within CTPS, reviewing seller documents and ensuring accurate, timely responses.

You will work in a fast-paced environment, coordinating with internal teams, maintaining data integrity, and meeting weekly productivity targets while flexibly supporting weekend/holiday shifts.