Remote IT Intern: Part-Time Tech Support & Onboarding

Directive; Mexico; On-site; PHP 822,604 - 1,233,906; Part time

Benefits offered by this job

Remote-first culture

Medical and dental plans

Paid time off

401(k) plan with match

Professional development budget

Job summary

Directive Consulting is seeking a motivated IT Intern to support our IT team in a remote-first, part-time role (4 hours daily). You will assist with onboarding/offboarding, asset tracking, and ticket management, while gaining hands-on experience in IT operations and security.

You are pursuing or recently completed a degree in IT/CS, familiar with Google Workspace, Slack, Zoom, and Notion; strong organization, communication, and time-management skills are essential, and you’ll contribute to

Qualifications

• Pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.
• Basic understanding of IT systems and tools (e.g., Google Workspace, Slack, Zoom).
• Strong organizational skills with attention to detail.
• Ability to prioritize tasks and manage time effectively.
• Excellent communication skills, both written and verbal.
• Familiarity with ticketing systems and knowledge base platforms (Notion) is a plus.

Responsibilities

• User Onboarding/Offboarding: Assist with adding/removing new users to platforms such as Google Workspace, Krisp, Zoom, Slack, and LastPass.
• Inventory and Asset Tracking: Support the IT team in managing inventory, including tracking hardware and software assets.Ensure accurate records of IT equipment and licenses.
• Ticket Management: Handle IT tickets, including password resets, app installations, and adding/removing users in Slack channels.
• Documentation and Knowledge Base Updates: Assist in creating and updating how-to guides and IT documentation on the Notion IT page.
• Administrative Support: Create shipping labels for IT-related shipments as required and provide general administrative assistance.

Skills

Organizational skills

Communication

Time management

Attention to detail

Education

Pursuing or completed IT/CS degree

Tools

Google Workspace

Slack

Zoom

Notion

Job description

Directive Consulting is seeking a motivated IT Intern to support our IT team in a remote-first, part-time role (4 hours daily). You will assist with onboarding/offboarding, asset tracking, and ticket management, while gaining hands-on experience in IT operations and security.

You are pursuing or recently completed a degree in IT/CS, familiar with Google Workspace, Slack, Zoom, and Notion; strong organization, communication, and time-management skills are essential, and you’ll contribute to