Remote Insurance Admin Assistant for US Brokerage

Moder; Philippines; On-site; PHP 823,000 - 1,235,000; Full time

Job summary

Moder, a U.S.-based insurance brokerage, seeks a detail-oriented Virtual Insurance Assistant based in the Philippines to support back-office policy processing and administrative tasks. You will manage client and policy information, process endorsements and renewals, organize documents, and assist brokers with day-to-day operations, ensuring accuracy and confidentiality in a fully remote setup.

Ideal candidates have 2+ years in insurance administration, strong English communication, and the

Qualifications

• 2+ years in insurance, insurance administration, or related support role
• Excellent written and verbal English communication skills
• Strong administrative, organizational, and data-entry skills
• Exceptional attention to detail and accuracy
• Ability to manage multiple tasks and systems simultaneously
• Ability to work independently in a remote environment
• Reliable internet connection and dedicated work-from-home setup

Responsibilities

• Maintain and update client and policy information within agency systems
• Process policy changes, endorsements, renewals, cancellations, and related transactions
• Organize, upload, download, and manage insurance documents
• Assist with applications, certificates, and other insurance-related paperwork
• Maintain accurate electronic records and files
• Assist brokers and agency staff with administrative tasks
• Follow up on outstanding documentation, signatures, and policy requirements
• Support renewal preparation and policy research
• Prepare information for client and carrier communications
• Help ensure the broker's book of business remains accurate and up to date
• Enter information accurately across multiple systems
• Review records for completeness and accuracy
• Identify and resolve data discrepancies
• Follow agency workflows, procedures, and security standards
• Maintain confidentiality of client and business information

Skills

English communication

Data entry

Administrative skills

Organization

Remote work

Multitasking

Attention to detail

Independent work

Tools

Insurance agency management systems

Farmers Insurance systems

Job description

Moder, a U.S.-based insurance brokerage, seeks a detail-oriented Virtual Insurance Assistant based in the Philippines to support back-office policy processing and administrative tasks. You will manage client and policy information, process endorsements and renewals, organize documents, and assist brokers with day-to-day operations, ensuring accuracy and confidentiality in a fully remote setup.

Ideal candidates have 2+ years in insurance administration, strong English communication, and the