Remote Infrastructure Project Lead

New Era Technology; Manila; Remote; PHP 420,000 - 780,000; Full time

Benefits offered by this job

Day 1 HMO

Wellness reimbursement

Sunlife Insurance

Salary loans

Government contributions

Loan payment assistance

13th month pay

Night differential

Holiday pay

Leaves

Work equipment provided

Job summary

New Era Technology in Manila seeks an IT project coordinator to lead planning, scheduling, and coordination of client installations—software, hardware, and server migrations.

You will communicate with stakeholders, allocate skilled staff within deadlines, track progress, and report risks while keeping data accurate across systems. This role operates with a remote work setup and a focus on safe, high-quality service delivery.

Qualifications

• Experience in IT project management and coordinating multiple projects.
• Strong stakeholder communication and client engagement skills.
• Knowledge of ServiceNow or equivalent ticketing platforms is a plus.

Responsibilities

• Lead planning, scheduling and coordination of client installations and projects.
• Communicate with external clients, account managers and engineers to ensure delivery.
• Allocate skilled staff within time constraints to meet client expectations.
• Provide status reports on active projects and identify risks to schedule/budget.
• Record data in systems and reflect service calls in the service delivery calendar.
• Maintain relationships across departments and uphold safety standards.

Skills

IT project management

Stakeholder communication

Vendor coordination

ServiceNow

Remote issue resolution

Multi-project handling

Client engagement

Scheduling & planning

Education

Bachelor's degree in IT/Computer Science or related

Tools

ServiceNow

Job description

New Era Technology in Manila seeks an IT project coordinator to lead planning, scheduling, and coordination of client installations—software, hardware, and server migrations.

You will communicate with stakeholders, allocate skilled staff within deadlines, track progress, and report risks while keeping data accurate across systems. This role operates with a remote work setup and a focus on safe, high-quality service delivery.