Remote HRIS & Claims Systems Specialist

Capgemini; Mexico; Hybrid; PHP 3,431,000 - 4,679,000; Full time

Benefits offered by this job

A competitive salary and performance‑基

Comprehensive benefits package

Flexible work arrangements (remote and

Private Health Insurance

Paid Time Off

Training & Development opportunities

Job summary

Capgemini, acting as Employer of Record for Farmers operations, seeks an IS Administrator to support claims systems and IT governance. You will manage user permissions, testing, and integrations while providing end-user tech support and documenting configurations.

Key responsibilities include monitoring system performance, troubleshooting complex issues, coordinating with IT on deployments, and ensuring data security and compliance across the claims systems landscape.

Qualifications

• 3+ years as an IS Administrator or related role.
• Understanding HR procedures and processes.
• Experience with SAP SuccessFactors or similar platforms.
• Familiarity with Microsoft 365 tools and services.
• Experience using ticketing systems like ServiceNow.

Responsibilities

• Maintains reliability and performance of claims systems by monitoring, testing, and troubleshooting.
• Acts as a subject matter expert in one or more claims systems and provides end-user support.
• Coordinates with IT to configure and manage claims systems within the IT infrastructure.
• Implements Agile methodologies when collaborating with cross-functional teams.
• Researches, tests, and implements claims system upgrades or enhancements.
• Ensures data security and adherence to requirements; documents configurations for knowledge sharing.

Skills

IS Administrator

Understanding HR procedures

M365 tools

Ticketing systems like ServiceNow

Tools

SAP SuccessFactors

ServiceNow

Power Platform

M365

Job description

Capgemini, acting as Employer of Record for Farmers operations, seeks an IS Administrator to support claims systems and IT governance. You will manage user permissions, testing, and integrations while providing end-user tech support and documenting configurations.

Key responsibilities include monitoring system performance, troubleshooting complex issues, coordinating with IT on deployments, and ensuring data security and compliance across the claims systems landscape.