Remote Hardware Support Specialist - Night Shift

weSource Management Consultancy Firm; Taguig; Remote; PHP 315,000 - 377,000; Full time

Benefits offered by this job

Night shift

Remote work

Job summary

weSource Management Consultancy Firm is hiring for BPO TSR (hardware) roles offering 100% remote work with a night-shift schedule. Training and nesting will be onsite at BGC. Salary up to 31,000 PHP plus 18% ND, based on experience and hiring results.

Minimum 1 year of hardware and software support experience in the BPO industry is required. You will work with CRM tools, remote desktop, and must be customer‑facing with strong verbal and written communication.

Qualifications

• Min requirement: at least 1 year of hardware and software support experience in the BPO industry.
• Experience using CRM tools and remote desktop.
• Customer/client-facing experience is a must; good written and verbal communication.

Responsibilities

• Troubleshoot POS devices and related peripherals.
• Support drive‑through machinery like speakers, microphones, headsets.
• Handle B2C and B2B inbound/outbound communications via Phone (85%) and Email (15%).

Skills

Hardware support

CRM tools

Remote desktop

Customer facing

ISP support

POS experience

International center

Night shift

Verbal & written communication

Job description

weSource Management Consultancy Firm is hiring for BPO TSR (hardware) roles offering 100% remote work with a night-shift schedule. Training and nesting will be onsite at BGC. Salary up to 31,000 PHP plus 18% ND, based on experience and hiring results.

Minimum 1 year of hardware and software support experience in the BPO industry is required. You will work with CRM tools, remote desktop, and must be customer‑facing with strong verbal and written communication.