Remote Front Desk & Client Intake Administrator

Global Offshore Strategic Solutions Incorporated; Metro Manila; Remote; PHP 335,000 - 469,000; Full time

Job summary

Global Offshore Strategic Solutions Incorporated is seeking a capable Front-of-House Administrative Officer to handle phone reception, client intake, and essential legal administration tasks. The role supports lawyers with matter setup, cost agreements, and document management, while maintaining strict confidentiality and accuracy.

No prior legal experience is required; the ideal candidate has excellent English communication, attention to detail, and willingness to learn the firm’s processes.

Qualifications

• Minimum 2 years in administrative/reception role with regular phone handling.
• Experience in conveyancing or legal administration is desirable.
• Excellent spoken English with a professional phone manner.
• Strong written English communication skills.
• Proficiency with Microsoft Office and ability to learn new software systems.
• High attention to detail when recording client details and messages.

Responsibilities

• Answer incoming calls promptly as the first point of contact for the practice.
• Record call details and follow-up actions in the practice management system.
• Transfer calls or take messages for lawyers or team members.
• Open new matters in the management system and allocate matter numbers.
• Create electronic matter file structures and notify responsible lawyers.
• Prepare cost agreements and disclosure documents per templates.
• Save, name and file correspondence and documents to matter files.
• Assist with diary/calendar management and scheduling client appointments.
• Maintain confidentiality and verify accuracy of information.

Skills

Phone handling

Attention to detail

English communication

Organisational skills

Docs/file management

Education

None

Tools

Microsoft Office

Practice management software

CRM software

Job description

Global Offshore Strategic Solutions Incorporated is seeking a capable Front-of-House Administrative Officer to handle phone reception, client intake, and essential legal administration tasks. The role supports lawyers with matter setup, cost agreements, and document management, while maintaining strict confidentiality and accuracy.

No prior legal experience is required; the ideal candidate has excellent English communication, attention to detail, and willingness to learn the firm’s processes.