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Résumé du poste
A dynamic virtual solutions provider is looking for a customer service professional based in the Philippines to manage relationships with customers and achieve sales targets. The role involves maintaining communication, ensuring timely order processing, and utilizing CRM tools to track sales performance. The ideal candidate has 1-2 years of experience in retail or FMCG and demonstrates excellent communication and analytical skills. This is a stable, remote opportunity to become an essential member of the team.
Qualifications
1-2 years experience in customer service, preferably within FMCG or retail.
Strong understanding of customer service metrics, processes, and CRM systems.
Responsabilités
Develop and maintain relationships with customers and retailers.
Identify and pursue new sales opportunities.
Ensure accurate order processing and delivery coordination.
Track sales performance and provide reports.
Connaissances
Customer-focused mindset
Excellent communication skills
Analytical skills
Problem-solving abilities
Formation
1-2 years experience in customer service
Outils
CRM tools (Salesforce, Pipedrive, Hubspot)
Description du poste
A dynamic virtual solutions provider is looking for a customer service professional based in the Philippines to manage relationships with customers and achieve sales targets. The role involves maintaining communication, ensuring timely order processing, and utilizing CRM tools to track sales performance. The ideal candidate has 1-2 years of experience in retail or FMCG and demonstrates excellent communication and analytical skills. This is a stable, remote opportunity to become an essential member of the team.
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