Remote Executive Assistant & Front Desk — Growth Role

HYPR Service; Metro Manila; Remote; PHP 594,158 - 848,798; Part time

Benefits offered by this job

Competitive hourly rate up to $10/hr

Flexible, part-time schedule

Room to grow

Job summary

HYPR Service seeks a Remote Office Receptionist & EA to act as the frontline for a mental health and social work practice. This role handles client calls and texts, onboarding, and calendar management for a NA/US-based client, requiring a neutral English accent.

You will work 10 hours per week with room to grow, and must communicate professionally via Google Workspace and practice software like SimplePractice.

Qualifications

• Absolute fluency in English with a native or zero accent.
• Comfortable on the phone with a warm, natural conversational cadence.
• Strong written skills for professional text communications.
• Experience as virtual receptionist or medical/psychology intake coordinator is highly preferred.

Responsibilities

• Answer inbound calls and manage SMS/text channels in real time.
• Handle prospective client inquiries and guide onboarding.
• Schedule and optimize clinician calendar, cancellations, and new appointments.
• Maintain client records, organize files, and track basic invoicing/billing.

Skills

English fluency

Phone etiquette

Conversation cadence

Tools

Google Workspace

RingCentral

OpenPhone

SimplePractice

Job description

HYPR Service seeks a Remote Office Receptionist & EA to act as the frontline for a mental health and social work practice. This role handles client calls and texts, onboarding, and calendar management for a NA/US-based client, requiring a neutral English accent.

You will work 10 hours per week with room to grow, and must communicate professionally via Google Workspace and practice software like SimplePractice.