Remote Email & Inbox Coordinator - Entry Level

Cyberbacker Careers; Valenzuela; On-site; PHP 560,000 - 980,000; Full time

Benefits offered by this job

Permanent Work from Home

Earn in Dollars

Training Included (Paid)

Health Care

Retirement Plan

Job summary

Cyberbacker Careers is seeking a detail-oriented Email Support Specialist for a 100% remote role, available for full-time or part-time employment. You will manage client emails, triage and prioritize inquiries, forward to the correct teams, and ensure timely responses while maintaining centralized client communication.

The ideal candidate has strong English communication skills, experience with sensitive information, and proficiency in Google Workspace.

Qualifications

• Experience handling sensitive or confidential information.
• Strong organizational skills and keen attention to detail.
• Excellent written and verbal English communication skills.
• Knowledgeable in using Google Suite and/or similar email platforms.

Responsibilities

• Determine the nature of incoming emails and prioritize them.
• Screen emails to forward to the appropriate person or division.
• Review emails for items that require follow-up and ensure timely responses.
• Ensure that the email received is answered promptly and no pending emails are left unattended.
• Respond to client inquiries and concerns sent through email.
• Create and send emails to maintain centralized communication with clients.

Skills

Attention to detail

Organizational skills

Excellent written English

Excellent verbal English

Google Workspace

Tools

Google Workspace

Job description

Cyberbacker Careers is seeking a detail-oriented Email Support Specialist for a 100% remote role, available for full-time or part-time employment. You will manage client emails, triage and prioritize inquiries, forward to the correct teams, and ensure timely responses while maintaining centralized client communication.

The ideal candidate has strong English communication skills, experience with sensitive information, and proficiency in Google Workspace.