Remote Electrical Operations Administrator

D2B; Manila; Remote; PHP 873,000 - 1,046,000; Full time

Job summary

D2B is seeking an Electrical Operations Administrator to provide essential administrative and operational support in a fully remote setting for AU-based projects. You will oversee job records in AroFlo, coordinate with electricians and field personnel, manage customer communications, and assist with invoicing using Xero.

The role requires experience in electrical contracting or solar-related workflows, strong English communication, and the ability to work independently in a remote environment.

Qualifications

• Previous experience in an administrative or operations support role within an electrical contracting, solar installation, or closely related trades business is required.
• Practical understanding of electrical or solar industry workflows, including job bookings, field staff coordination, compliance documentation, and invoicing.
• Experience coordinating with electricians, technicians, field personnel, or trades teams.
• Strong written and verbal English communication, with the ability to communicate confidently with Australian customers and stakeholders.
• Experience handling invoices, administrative records, job documentation, and customer information.
• Excellent organisational and time-management skills, with the ability to manage multiple priorities and deadlines.
• Ability to work independently, demonstrate initiative, and take ownership of responsibilities in a remote working environment.
• Comfortable using digital platforms, cloud-based systems, and AI-powered productivity tools.

Responsibilities

• 1. Job Administration & Operations Coordination: Create/update/maintain job records in AroFlo, gather timesheets, reports and sign-offs; monitor records for accuracy; assist with crew scheduling and bookings; liaise with suppliers for materials; follow up on deadlines.
• 2. Invoicing & Accounts Administration: Prepare/issue invoices; follow up on overdue invoices; perform basic data entry in Xero; coordinate with bookkeeper on discrepancies; maintain invoicing records.
• 3. Customer Communication & CRM Management: Handle routine customer communications; respond to inquiries; maintain customer data in GoHighLevel; monitor CRM activities; communicate with Australian customers and stakeholders.
• 4. Administrative Processes & Continuous Improvement: Develop SOPs, identify efficiency improvements, maintain digital records, use AI tools for documentation and reporting, provide general admin support to management.

Skills

Administrative experience

English communication

Tools

AroFlo

Xero

GoHighLevel

Microsoft Office/Google Workspace

AI productivity tools

Job description

D2B is seeking an Electrical Operations Administrator to provide essential administrative and operational support in a fully remote setting for AU-based projects. You will oversee job records in AroFlo, coordinate with electricians and field personnel, manage customer communications, and assist with invoicing using Xero.

The role requires experience in electrical contracting or solar-related workflows, strong English communication, and the ability to work independently in a remote environment.