Remote Dental Insurance Verifier - Night Shift & Growth

SuperStaff; Makati; Remote; PHP 391,000 - 580,000; Full time

Benefits offered by this job

Night shift

Work from home

Night differential 20%

20 PTO credits annually

Job summary

SuperStaff is seeking a detail-oriented professional to verify dental insurance participation and manage client communications remotely. You will coordinate with US dental insurers, maintain accurate records in Google Sheets, and support account managers with paperwork and timelines.

The ideal candidate has 2+ years in dental insurance verification, strong communication, and organizational skills, with flexibility for a night shift and a remote work setup.

Qualifications

• 2+ years of dental insurance verification preferred.
• Experience working with US dental insurance companies.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite and G-Suite.
• Excellent organizational abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Professional demeanor and client-focused mindset.
• Background in project management or customer service is highly valued.
• HMO with 1 free dependent upon hire (with Dental coverage).
• Life Insurance
• Night Shift support and Work from home option may apply.

Responsibilities

• Verify and document participation status with insurances and umbrellas.
• Take calls to follow up on issues or requests with insurance and umbrellas.
• Perform related duties as assigned, within your scope of practice.
• Assist with client communication, including scheduling meetings, preparing materials, and following up on action items.
• Maintain accurate client records and update account information in Google Sheets for shared updates between client and Account Manager.
• Coordinate project timelines and deliverables for external clients to maintain progress within their given process.
• Prepare paperwork (contract applications and letter requests) for assigned accounts.
• Handle routine client inquiries and escalate as appropriate.

Skills

Communication

Organization

Multitasking

Detail oriented

Customer service

Professional demeanor

Tools

Microsoft Office Suite

G-Suite

Job description

SuperStaff is seeking a detail-oriented professional to verify dental insurance participation and manage client communications remotely. You will coordinate with US dental insurers, maintain accurate records in Google Sheets, and support account managers with paperwork and timelines.

The ideal candidate has 2+ years in dental insurance verification, strong communication, and organizational skills, with flexibility for a night shift and a remote work setup.