Remote Debtor Management & Admin Specialist (AU)

Peoplegig

Manila

Remote

PHP 2,602,000 - 3,252,000

Full time

5 days ago

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Job summary

Peoplegig is seeking a detail-oriented debt collection and administration specialist to support Australian accounting clients from a fully remote setup. You will manage overdue accounts, communicate with clients by phone and email, and assist with invoicing, ATO/ ASIC correspondence, and maintaining records in Xero and Salesforce.

The role requires at least 1 year of experience in an Australian accounting firm, strong English, and proficiency in Excel.

Qualifications

At least 1 year of experience in an Australian accounting firm or practice.
Experience handling ATO and ASIC correspondence in an Australian environment.
Excellent spoken and written English with a professional telephone manner.

Responsibilities

Review aged debtor reports daily and prioritise overdue accounts.
Make outbound calls and send payment reminders via email, SMS, and letters.
Negotiate and document payment arrangements within approved limits.
Allocate incoming payments and reconcile customer accounts.
Investigate and resolve billing disputes and payment queries.
Prepare accounts for escalation to collection agencies or legal action.
Prepare weekly collection progress reports.
Review ATO/ASIC correspondence and route to the appropriate accountant.
Log and monitor deadlines and client responses.
Maintain client records in Xero and Salesforce; assist with month-end activities.