Remote AU Debt Collection & Admin Assistant

Peoplegig; Manila; Remote; PHP 165,000 - 248,000; Full time

Job summary

Peoplegig is seeking a dedicated Debt Collection & Administrative Support Specialist to work remotely with AU accounting clients. The role focuses on debt collection, admin tasks, and correspondence with ATO/ASIC, using Xero and Salesforce to maintain accurate records and support month-end processes.

The ideal candidate has experience in Australian accounting, strong English communication, and meticulous attention to detail, with readiness to manage calls and emails professionally from a quiet

Qualifications

• At least 1 year of experience in an Australian accounting firm or practice.
• Experience handling ATO/ASIC correspondence in an Australian environment.
• Excellent spoken and written English with a professional telephone manner.
• Experience using Xero accounting software.
• Strong Excel/Sheets skills with filters, sort, and basic formulas.
• High attention to detail and data entry accuracy.
• Ability to stay calm and professional when dealing with overdue payments.
• Strong organizational and follow-up skills.

Responsibilities

• Debt collection and debtor management, including reviewing aged debtors and prioritising overdue accounts.
• Outbound calls, payment reminders, and negotiating payment arrangements within approved limits.
• Allocate payments and reconcile customer accounts; resolve disputes and escalate as needed.
• Log and route ATO/ASIC correspondence; monitor deadlines and respond to clients.
• Prepare invoices and run month-end activities; maintain client records in Xero and Salesforce.

Skills

Australian accounting

Xero

Excel/Sheets

English proficiency

Phone/email communication

Tools

Salesforce

Job description

Peoplegig is seeking a dedicated Debt Collection & Administrative Support Specialist to work remotely with AU accounting clients. The role focuses on debt collection, admin tasks, and correspondence with ATO/ASIC, using Xero and Salesforce to maintain accurate records and support month-end processes.

The ideal candidate has experience in Australian accounting, strong English communication, and meticulous attention to detail, with readiness to manage calls and emails professionally from a quiet