Remote Customer Support & Admin Coordinator

Hammerjack Pty Ltd; Philippines; On-site; PHP 542,000 - 649,000; Part time

Job summary

Hammerjack Pty Ltd is seeking a Customer Support Administrative Assistant to work remotely for U.S.-based businesses. You will own day-to-day customer support and administrative operations, handle inquiries, maintain records, coordinate schedules, and support structured processes that keep operations running smoothly.

Ideal candidates have a BPO, call center, or customer service background, strong English communication, and the discipline to follow checklists independently.

Qualifications

• 1+ year of experience in customer service, BPO, or call center environments.
• Excellent written and spoken English.
• Strong phone communication and customer service skills.
• Highly organized with attention to detail.
• Comfortable following structured processes and checklists independently.
• Reliable internet connection and dedicated remote workspace.
• Available to work during U.S. CST/PST business hours.

Responsibilities

• Handle inbound customer calls and inquiries professionally.
• Manage schedules, records, trackers, and internal documentation.
• Post job advertisements and conduct initial phone screenings.

Skills

Customer service

Phone support

English proficiency

Attention to detail

Remote work

Tools

CRM software

Scheduling software

Google Workspace

Job description

Hammerjack Pty Ltd is seeking a Customer Support Administrative Assistant to work remotely for U.S.-based businesses. You will own day-to-day customer support and administrative operations, handle inquiries, maintain records, coordinate schedules, and support structured processes that keep operations running smoothly.

Ideal candidates have a BPO, call center, or customer service background, strong English communication, and the discipline to follow checklists independently.