Remote Customer Service & Scheduling Lead
Gratitude Jobs Ahead Hr Inc
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Benefits offered by this job
Job summary
Gratitude Jobs Ahead Hr Inc in Makati seeks an experienced English-speaking customer service specialist to handle inquiries via email and live chat, schedule appointments, and resolve issues. The role requires 3-5 years in customer service and a Bachelor's degree.
On-site in Makati with flexible hours. The ideal candidate will maintain accurate records, collaborate with team members to improve service delivery, and provide exceptional support while working in a remote-friendly environment with
Qualifications
- Bachelor’s degree or higher is preferred.
- 3–5 years of customer service experience.
- Proficient in English with strong communication skills.
- Excellent scheduling abilities and problem-solving skills.
- Empathy, patience, and a positive attitude are required.
- Able to handle multiple tasks professionally.
Responsibilities
- Provide exceptional customer service through email and live chat.
- Handle inquiries, complaints, and support requests effectively.
- Maintain accurate records of interactions and transactions.
- Collaborate with team to improve service delivery.
- Assist in scheduling appointments and follow-ups as required.
Skills
Education
Job description
Gratitude Jobs Ahead Hr Inc in Makati seeks an experienced English-speaking customer service specialist to handle inquiries via email and live chat, schedule appointments, and resolve issues. The role requires 3-5 years in customer service and a Bachelor's degree.
On-site in Makati with flexible hours. The ideal candidate will maintain accurate records, collaborate with team members to improve service delivery, and provide exceptional support while working in a remote-friendly environment with
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